Can I speak to someone by phone?
Our business model is to answer all questions via email not phone.
This is beneficial for many reasons: it keeps our subscription prices low by not
having to staff phone banks, it allows time to research a question or issue and
provide a more detailed response, it also provides a reference for both you and
us to refer to (helping us provide you better support in future by knowing what
your past questions have been, and helping you have a step by step guide for
reference later).
We realize this business model is not for everyone, but hopefully you will
become confident that our email response time is quite fast and our emails are
helpful in answering your questions.
So please just email your questions or concerns using the Contact link at the
bottom of your account and we will be happy to answer
them right away. Or you can send a message to
support@when2work.com.
