Each WhenToWork account has
one Main Manager that has the ability to add, edit
and delete additional managers and set their permissions, and they are the only one
who is authorized to make global changes on the account (
schedule
start day etc.). The main Manager is
normally the person who first set up the account, unless another manager has
been approved to be swapped in as main Manager.
To Change the Account Main Manager:
- If the main Manager on your account is no longer with your company and
you know their login you can log into that account and on the
Settings>Company/My Information and change the main Manager name and email
information.
- If you do not know the Main Manager login, any other manager can log in and click to
Contact
WhenToWork and request that another manager on the account be made the main
Manager.
In order to verify a request to change the Main Manager we need to
receive a confirmation email from:
- the existing main Manager
- the person who paid for
the account
- or the verifiable owner/director of your organization
The main Manager will see the list of existing Managers and a link to add and
edit Managers on his or her Settings>Add/Edit Managers page.
